This survey is to gather information on how residential care facilities (RCF) prepare for and respond to influenza and influenza like illness (ILI). This survey should be completed by the Director of Nursing, or a senior member of the facilities nursing staff. Your participation is confidential and should only take 10 to 15 minutes of your time. The information provided will be used to assist NSW Health improve preparedness and response to influenza outbreaks in RCF. If you have any questions please contact me rgilm@doh.health.nsw.gov.au